Our consultants can collaborate with you from the project’s inception to identify where your adoption efforts should align with the technical aspects. This step is critical, as creating a compelling narrative for users about the benefits of Microsoft 365 drives successful adoption rates. We assist you in identifying your drivers for Microsoft 365, crafting appropriate messaging, and delivering a comprehensive adoption and business change program.

Our Digital Champions programs are industry-leading and highly regarded by our clients. While the concept of ‘Champions’ is not new, the adoption rates for Microsoft 365 can increase by up to 74% for organizations that implement a well-structured and well-managed network. The primary drawback of Champions networks is that they often lose direction, motivation, and rewards, resulting in a short-lived lifespan. However, 365Tribe defies this trend by cultivating and inspiring Digital Champions to achieve success and become true Champions. Our unique recognition and reward approach has resulted in up to 60% growth in some of our Digital Champions networks.

365Tribe’s backbone is formed by eight adoption pillars, which can be chosen according to your current position in the adoption journey. Each “pillar” can be customized to meet your specific needs, ensuring the success of your digital transformation and adoption. Our solutions are designed to incorporate your KPIs and key business scenarios, delivering a personalized adoption strategy that meets and exceeds your expectations.

Undoubtedly, migrating to the cloud is one of the most significant changes in IT user practice over the past two decades. To ensure the success of Microsoft 365 adoption, a specific approach is required. Many organizations that attempt to undertake this process on their own or disregard it entirely consider their migration a failure. We can help you analyse your previous efforts and guide you towards driving adoption and boosting productivity with Microsoft 365.

Our OnDemand content is accessible 24/7, and all live events are recorded and made available around the clock. Moreover, our live events can be scheduled to run in any time zone.

Our services are fully customizable, and we collaborate with you via workshops to comprehend your business objectives, governance, and structure. Subsequently, we create campaigns that are grounded in the outcomes (Key Business Scenarios).

In addition to sharing content like webinar recordings, bite-sized videos, and weekly M365 tips and tricks with their non-Champion colleagues, our Champions are motivated to demonstrate to users how they can utilize M365’s video content to help themselves. This approach reduces the workload for Champions and encourages a culture of self-learning and engagement among users. We simplify the sharing process by hosting the video content and providing Champions with helpful tips and mentor-specific webinars on how to effectively share information.

Our fully integrated Teams Q&A BOT, Champ BOT, provides users with instant answers to any questions they may have regarding Microsoft 365 in both text and short learning video formats. Additionally, the Champ BOT will forward users’ questions to the Champion Community by creating an “Ask a Champion” channel within the Champions Team. Champions have complete visibility of the user’s inquiry and can provide answers to their questions while receiving acknowledgment in return. The Champ BOT uses AI to recall the answer in the event that another user asks the same question again. Moreover, Digital Champions are encouraged to enhance their profile through various activities.

Certainly, our program accomplishes this in alignment with any governance or best practices you wish to promote. This is achieved through Key Business Scenarios that we collaborate with you to develop, allowing users to comprehend the why, what, and how of the system. Furthermore, we supplement this with our ‘Philosophy’ content, a collection of short videos created to assist users in understanding the advantages of Microsoft 365. These videos and principles are beneficial in all-user communications.