Adoption Solutions

Adoption solutions for your digital transformation

To get the most out of Office 365 for your organisation, driving end user adoption is key. Understanding adoption is essential to maximising your investment. We have designed an exclusive range of offerings guaranteed to boost user adoption of your Office 365 project that will drive productivity. These services can be deployed at different stages of your Office 365 journey; whether you’re just starting, a seasoned pro, or just exploring. These services are delivered by our team of experienced adoption and change experts.

Services Include

  • Key Business Scenario Identification and Workshops
  • Persona mapping
  • Adoption Introduction
  • Adoption Strategy
  • Adoption Campaigns
  • Adoption Diagnosis

Digital transformation is rapidly changing the way we communicate and work with each other. Organisations recognise that in order to drive innovation and increase productivity they must transform their workforce, encourage open communications and engage people, from stakeholders to end users.

Any organisation embarking on a move to a new modern way of working, can maximise the success of the project by ensuring they communicate their plans with their users to create awareness, incentivise and ensure users are intrigued about the possibilities the new platform will bring.

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  • Visual identity creation
  • Campaign planning
  • Comms templates
  • Comms scheduling
  • Campaign scripts
  • Launch videos
  • Promotional materials
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Engaging users early in the adoption process, prior to go-live can help to ensure successful user adoption. WAFFLEBARS are engaging events that build excitement and begin to tease the benefits Office 365 will bring. ​

These catered events play on the ‘waffle’ in Office 365 and entice users to attend with the promise of sweet waffles. ​

Typically set within the office restaurant area, users are shown very specific ways in which they can streamline the way they work by utilising Office 365. Built around a specific set of Key Business Scenarios which reflect your key drivers for Office 365 adoption these highly interactive sessions provide key outcomes:​

  • Enthusiasm for adopting new ways of working
  • A circle of influence
  • Delivering business change messaging
  • Increase user awareness and engagement​
  • Reduce user trepidation
  • Increase consumption and adoption​
  • Open a channel for feedback to the project team and sponsors​
  • Opportunity to gather questions and build FAQs
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Video’s – Educate your users with our cloud based subscription series of Office 365 bite-sized videos

Our YOUR KNOW HOW Video subscription provides you with short 1-3 minute bite sized, instructor narrated videos focusing on the latest what’s new features from within the Office 365, Microsoft 365 and Windows 10 environments. Our videos capture key information to help users understand how to make the most of the environment without impacting on their day to day duties.

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YOURKNOWHOW Video Subscription Includes:

  • Bite sized ‘What’s new’ and latest tips videos
  • 12 Month Video subscription for all users
  • Fully narrated by an Office 365 expert
  • Full HD Format with Captions
  • Regular content updates
  • Full library of topics across Office 365 Apps
  • Custom Video/Key Business Scenario Video Development available

User Enablement

Educating users within an Office 365 environment and keeping them up to speed with the latest tips and tricks can help to ensure users gain knowledge and understand why using the new environment can help them to become more productive in their day to day tasks.

365Tribe delivers learning via our YOURKNOWHOW selection of products and services, designed to provide users with short focused learning on the latest features and tips and tricks, using key business scenarios and use cases.

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User Enablement Services include:

  • Custom Short Online or On-Site Sessions
  • Champions Live Sessions focusing on key apps/business scenarios
  • Hints and Tips Guide Development
  • Custom Launch/User Training Video Development
  • Lunch and Learn Sessions
  • Instructor-led Workshops
  • Online or On-Site

Employee motivation has been known to improve engagement, it is recognised that motivated employees are more productive and keen to embrace a new way of working.

The YOURTRIBEAPP has been developed to provide organisations with a unique solution that motivates and incentivises champions to want to know more by encouraging communication, collaboration and creating a groundswell of competition rewarded through digital badging, enabling your users to become self-promoted ‘Champions’ of the environment.

The YOURTRIBEAPP is easily deployed using your existing Office 365 investment.

Key benefits:

  • Grow adoption of improved ways of working​​
  • Maintain and improve motivation
  • Enable users to gain productivity and collaboration ​
  • Drive change and engage peers and leaders​​
  • Drive usage and engagement throughout communities​​
  • Increase workload adoption
  • Improve digital literacy and sustain adoption​​
  • Promote transparency and sharing to drive efficiency​​
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Delivered through Microsoft Teams our YOURCHAMPIONS program provides users with an engaging platform that surveys their current knowledge of Office 365, provides a gateway to our champion program and delivers learning interventions, challenges and knowledge checks enabling users to gain digital badging credentials.

This program is designed to motivate champions and helps to create a groundswell of competition through our gamification strategy.

The entire program is managed by the 365Tribe team, who regularly share information badges achieved, league table reporting and deliver digital badges designed  for each of the Apps you are introducing to the business.

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YOURSTORYBOOK helps to ensure business goals are realised during your transition to Office 365.

Whether you are planning on a move to Office 365 or have migrated and need assistance with adoption, our Change and Adoption Analysis service identifies the key challenges you may be facing, provides recommendations and solutions to overcome them and documents our findings to provide you with a roadmap for success.

After project completion YOURSTORYBOOK provides you with key business information to include results, increases on workload consumption and return on investment along with recommendations for continued engagement to ensure the business evolves inline with Microsoft updates and releases.

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COMMUNITY & EVENTS

The team at 365Tribe were delighted to be invited by partners Changing Social and Microsoft to take part in a Digital Champions event that took place at Microsoft Paddington last November.

Building out an effective Champion Network Event

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CHAMPIONS FEEDBACK

1000’s of Digital Badges earned to date. Here are what some of our champions had to say.

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